2.3 Recruitment, Selection and Training

2.3.1 Recruitment and Selecting Employees

Success or failure may depend on getting the right people to join a business team. If the business hits hard times, survival may depend on reducing the size of the workforce, and keeping the right employees to push the business back into profitability.

Furthermore, training plays a crucial role in not only increasing the efficiency and effectiveness of staff, but also in motivation and retention (reducing labour turnover).